Captions on Images are not showing on new image gallerys

This support ticket is created 2 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Shane 2 years, 5 months ago.

Assisted by: Shane.

Author

Posts

June 13, 2022 at 4:25 pm #2383981

darrenW-3

I am trying to: Get my captions to view on new image gallerys

Link to a page where the issue can be seen:
hidden link

I expected to see:
A caption before the item 1 of 40 text

Instead, I got:
No caption. The caption appears on older properties - hidden link

June 13, 2022 at 8:15 pm #2384115

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Darren,

Thank you for getting in touch.

Can you let me know which tool you're using to display the gallery of images?
Thanks,
Shane

June 14, 2022 at 2:37 pm #2384763

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Darren,

I'm assuming this is the code that you're using to display the slider.

  <ul class="propertySlide">
		[wpv-for-each field="wpcf-slide-image"]
          <li class="propertySlide"><a href="[types field="slide-image" raw="true"][/types]">[types field='slide-image' width="200" height="200"][/types]</a></li>
		[/wpv-for-each]
		</ul>

Unfortunately i'm not sure what plugin you're using to display the actual slider. Can you let me know how this was setup.

Thanks,
Shane

June 14, 2022 at 3:10 pm #2384783

darrenW-3

That is the code yes

The plugin is

Simple Lightbox
Version 2.8.1
By Archetyped

Thanks

Gordon

June 14, 2022 at 3:47 pm #2384819

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Darren,

There is not much I can do here on this one given that the lightbox is being generated by the Simple Lightbox. In a case like this it would be best to contact the support team for that plugin and ask them how to manually trigger the image meta data.

Given that the data is there on the image itself i'm not sure how they're implementing the lightbox, if they are automatically pulling the image captions.

Thanks,
Shane