Can't update plugin

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Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 1 year, 6 months ago.

Assisted by: Waqar.

Author

Posts

May 16, 2023 at 4:16 pm #2607161

graceannA

When I try to update Toolset types in the plugins page, it gives me the following error:

Update failed: Could not copy file. types/vendor/toolset/toolset-common/inc/m2m/DatabaseLayer/Version1/PotentialAssociation/join_manager.php

Is there any documentation that you are following? No, I searched the Errata and didn't find this.

Is there a similar example that we can see? No

What is the link to your site?
hidden link

May 17, 2023 at 8:24 am #2607377

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

An error like this can be encountered if the server doesn't have enough space for new files or the file permissions or the security policies are limiting the addition of new files.

Can you please get in touch with your hosting server's support team, to look into this further?

I hope this helps and let me know how it goes.

regards,
Waqar