[Resolved] Can't update frontpage

[Author]

Posts

[peterV-17]

When we do changes to the frontpage, the update knob doesn't function. I searched for other's with the same problem, and saw that the problem might be found in a faulty view. So i deleted both views from the frontpage, but the problem persists. I turned on the error log and a load of errors were showing. I also saw a post that said to reinstall the
toolset types plugin, but that doen'st work, i get this error message: The link you followed is expired.

Can i send a hidden message with these errors? (Since all url details are in the data)

[Christopher Amirian]

Hi there,

Before this ticket is assigned to one of my colleagues I will try to answer the question.

Please clarify what you mean by front-end editing. Do you use any page builders that have such functionality?

Also please provide the debug information so we can understand your Toolset setup:

https://toolset.com/faq/provide-debug-information-faster-support/

You can set the next reply as private to share the error and login info if needed.

Also tell us exactly what steps we should do to see the error.

Thanks.

[Minesh]

Can you please share few screenshots or exact steps that I'll have to follow that should help me to see the issue?

[peterV-17]

Go to the homepage and click on: pagina bewerken (edit page) in the top WP header
Go down to the ïn the spotlight" section and edit the text. 90% of the times you can't update the page, since the button don't lit up

[peterV-17]

can't make screenshots since you're in that page now 😉

[Minesh]

Yes - I can see the issue on your site.

In order to minimize the cause of the issue and to ensure there is no conflict between the theme or plugins you are using:

*** Please make a FULL BACKUP of your database and website.***
Maybe you can create a staging site and run the following test on that.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

OR

Send me duplicator copy of your site.
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[Minesh]

I could not able to upload the beta plugin on your staging site.

Can you please download the beta version of the Toolset Blocks/Views plugin from the following errata page and check if that help you to resolve your issue:
- https://toolset.com/errata/block-editor-failing-to-open-for-some-pages/

Please check no your staging site first.

[peterV-17]

Hi i set upload_max_filesize to 128 MB and uploaded bothj plugins

I get a critical error when trying to edit the homepage now.

[Minesh]

Ok - you can deactivate and delete the beta plugin.

Can you please send me duplicator copy of your staging site.
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[peterV-17]

Hi, is there any news yet?

Best regards,

Peter

[Minesh]

Thank you for sharing duplicator package and I had few issues setting your site on my local server but finally I'm able to setup your site on my local server.

I found that you are using core image blocks on your home page and we have issues with the core image block. This is known issue to us and here is the errata page link:
- https://toolset.com/errata/core-wordpress-media-and-text-block-broken-when-using-toolset-dynamic-sources/

The workaround would be - you will have to delete that part container and build that part using the Toolset image block rather using the core image block.

Please check the following screenshot:
- hidden link

You should delete the existing container block that holds all those core image block and rebuild that part by adding new container block using Toolset image block.

I hope that will help you to fix the issue.

[peterV-17]

thanks a lot