can't show key for new site registration

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This topic contains 4 replies, has 2 voices.

Last updated by Waqar 1 year ago.

Assisted by: Waqar.

Author

Posts

January 22, 2024 at 1:09 am #2679336

helenK

I am trying to:
show key for new site registration
Link to a page where the issue can be seen:
toolset account page for site registration
I expected to see:
should see the key for site registration
Instead, I got:

January 22, 2024 at 5:45 am #2679355

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

I've checked and we haven't received any other report about the site key accessibility.

Are you seeing any error or warning when trying to view the site key, either on the screen or in the browser's console? I'll also recommend checking whether this issue is limited to only a particular website's site key or all of them.

Note: If it is just this individual site key, see if deleting it and generating a new one fixes it.

I hope this helps and let me know how it goes.

regards,
Waqar

January 22, 2024 at 6:08 am #2679360

helenK

hi, no error but the show key doesn't work

January 22, 2024 at 6:44 am #2679362

helenK

There is an error.

January 22, 2024 at 9:37 am #2679408

Waqar

Thank you for sharing this update.

Have you tried viewing this account page in a browser other than Chrome?

Also, does it allow you to delete this particular site key?

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