can't reply to my support thread for #2460443

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Last updated by Nigel 1 year, 7 months ago.

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September 19, 2022 at 6:04 am #2460507

eliseD-2

I have a ticket open right now - #2460443 - but when I log in to my account and go to my tickets and review the ticket - I can see my reply from Minesh, but there is no option for me to reply to that support .... I've never had this happen before, but I can't see any way to reply to the support thread!

I'm attaching a screenshot of Minesh's reply on my support page - with no visible way to reply to him!

What am I missing?

September 19, 2022 at 6:19 am #2460527

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

I can see you have been able to reply to the other ticket, so let me close this.

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