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[Resolved] Can't redirect search results to another page

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 7 replies, has 2 voices.

Last updated by angelapiqui 4 years, 5 months ago.

Assisted by: Shane.

Author
Posts
#1708727
Search-1.jpg
Search-2.jpg
search-3.jpg
search-front-end.jpg

Hi there,

I'm trying to display the results of a search on a different page than the one where the search form is displayed.

I tried to do it direct from Elementor (screenshots 1 and 2) and the regular way on WordPress editor (screenshot 3) but none of the ways is working. The page where the search form is, gets messed after I try to redirect the results (screenshot 4)

I would appreciate if you could help me with that.

Kind regards,
Sintia

#1709033

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sintia,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website as well as the page where you are testing this out so that I can have a look ?

The private fields will be enabled for your next response.

Thanks,
Shane

#1709157

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sintia,

I tried to access the admin page with the link you've sent but i'm getting an error 403 Forbidden so i'm unable to log in.

Can you check on this for me.

Thanks,
Shane

#1709171

Hi Shane,

I believe that is because the hosting company blocks access from IPs of non-Spanish speaking countries.
I've just enabled the access from Jamaica (you're in Jamaica right now, right?!). Would you try to log in again, please? If you're still not allowed, let me know so I'll contact the support.

#1709179

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sintia,

I was able to resolve the issue.

You search should be working now.

Please check and let me know if it works on your end.

Thanks,
Shane

#1709345

Hi Shane, thank you, that's very kind of you!

May I know what was the issue?

#1710327

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

1708727-Search_2_1.jpg
1708727-Search_1.jpg

Hi Sintia,

All I did was to re-do the steps in your screenshots.

Once I re-did these steps it works perfectly fine.

Thanks,
Shane

#1710495

Interesting! I must have done something wrong, because I did it like 3 times and it didn't work lol. Thank you for your help, Shane!

My issue is resolved now. Thank you!