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[Resolved] can't move filter and output into columns

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by Minesh 4 years, 3 months ago.

Assisted by: Minesh.

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#1776351

Hi - I have a filtered Block (view) set up with dynamic content.

I would like my custom search filter to go in one column and the output in another. I have the block/view set up, but can't seem to move anything around into any columns, and it jumps around the page randomly.

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#1776957

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the video you shared and its really strange.

Can you please update WordPress to it's latest version 5.5.1.

Then, in order to minimize the cause of the issue and to ensure there is no plugin/theme conflict:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any different? If no:
I will require access details and problem URL where you added your block view.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1792693

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please follow the steps I shared and let me know how it goes.