Can't modify permission on "User Forms Front-end Access Group"

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Access plugin, Controlling access to front-end content

This topic contains 4 replies, has 3 voices.

Last updated by andreaC-10 4 years, 12 months ago.

Assisted by: Minesh.

Author

Posts

November 28, 2019 at 4:19 pm #1394811

andreaC-10

Trying to show up toolset form to guests.

following this thread -> https://toolset.com/forums/topic/guests-cannot-see-cred-form-patch-did-not-fix/?bbp_reply_to=608788&_wpnonce=dc94bc6b42#new-post

but I can't modify permission on "User Forms Front-end Access Group" and "Relationship Forms Front-end Access Group" even if I am administrator.

What can I do?
thank you

November 29, 2019 at 6:30 am #1395099

Luo Yang

Hello,

It is a known issue in previous version of Toolset Access plugin, please try to upgrade the Access plugin to the latest version 2.8.2 and test again, you can download it here:
https://toolset.com/account/downloads/

December 2, 2019 at 1:45 pm #1397709

andreaC-10

Hi Lou,

the plugin is already updated..
but I can't set the permission.
Thank you

December 3, 2019 at 6:02 am #1398271

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Luo is on Vacation. This is Minesh here and I'll take care of this ticket. Hope this is OK.

I checked on my local test install and I can set the permission to the guest users so that they can access the user form on the frontend. It works just fine.

Can you send me admin access details so I can review your current setup and investigate further.
-- Please share the problem URL where you added the user form.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

December 3, 2019 at 12:17 pm #1398583

andreaC-10

My issue is resolved now. Thank you!