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[Closed] Cant install WP TYPES Plugin on EC2 Amazon

This support ticket is created 7 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 5 replies, has 2 voices.

Last updated by Shane 7 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#485080

I am trying to: install on EC2 amazon services

I visited this URL: hidden link

I expected to see: installed plugins

Instead, I got: ERROR PAGE

#485163

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jan,

Thank you for contacting our support forum.

Would you mind letting me what are the errors you are seeing when you try to activate our Types plugin?

Looking forward to hearing from you soon.

Thanks,
Shane

#485231

hi check this
hidden link

request entity too large

#485482

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jan,

Did this error occur when you try to activate the plugin or just when you are downloading it ?

Also could you check the server logs to see if there are anything written in the logs that could give us a clue as to why this error occurs?

Looking foward to hearing from you soon.
Thanks,
Shane

#485484

Occurs when I install plugin. Error log is ok.

#485491

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jan,

May I have admin access to the website as well as FTP access ?

Also which version of PHP are you using on your nginx server.

The private fields will be enabled for your next response.

Thanks,
Shane

The topic ‘[Closed] Cant install WP TYPES Plugin on EC2 Amazon’ is closed to new replies.