Skip Navigation

[Resolved] can’t import Toolset data from another website

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by Minesh 2 weeks, 5 days ago.

Assisted by: Minesh.

Author
Posts
#2814548
Screenshot 2025-06-30 alle 16.05.53.png

I exported the .zip file of Types data from an online website that I am working on, then I tried to import those data in a new staging website, the custom post type naming is imported (I find it on the left-side menu) but the section is empty as no post taxonomies nor data are imported.
See on the screenshot "MATERIALI E CONTRIBUTI" is the custom post type but as you see the content is empty.

What can be the problem?

Thanks for any advice on this.

Franco

#2814603

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - when you export the file from Toolset > Export/Import, it will only export the strcutre not the content.

To import the content like posts, taxonomies, custom fields you will have to us WP ALL Export/Import.
- https://toolset.com/course-lesson/how-to-import-data-from-a-csv-file-using-the-wp-all-import-toolset-types-add-on-plugin/

Or Alternatively, you can a use native WordPress XML Import/Export (for content only)
- Go to Tools → Export on the source site.
- Select your custom post types and export it.

- Go to Tools → Import on the destination site.
- Install the WordPress Importer if prompted.
- Import the .xml file.

Please note - This method imports posts and their content, but:
- Toolset custom fields may not map unless the structure is already set up.
- post relationship will not work.

Please check the other alternatives:
- https://toolset.com/course-lesson/how-to-import-content-into-wordpress-using-csv/