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[Resolved] can't import relations with the wp all import add on

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 4 years, 4 months ago.

Assisted by: Shane.

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#1768199
Screenshot 2020-09-07 at 14.45.33.png

I am trying to:

I'm trying to import a big XML file into toolset with WP All Import and the toolset add-on (still in beta). However, every time I get to the third step where I should be able to drag and drop the correct fields to the custom toolset fields I get stuck.

if I turn off the toolset add-on it works perfectly, but I need to be able to set relations.

#1768497

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.

I believe that you will need to open a ticket with the WP ALL Import team since they are the makes of the Toolset Add On, so their team would be better equipped to help with this one.

Thanks,
Shane