[Resolved] Can’t display login form to visitors

[Author]

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[Edge]

I have followed these steps to create the "my account" page.

Part 7: Building the “My account” page with a login form.
https://toolset.com/documentation/user-guides/cred-training-course/part-7-building-account-page-login-form/

As in these steps, I have;
1. hidden the page from visitors using access control
2. created post group for pages restricted to logged-in users.
3 . Built a layout using a login form
4. Set the login form layout in ACCESS to appear on the “My account” page for visitors.

When testing, it is still displaying the "my account page" when signed out?
I have tried changing to another layout in access, but it just changes the theme layout.

[Shane]

Hi Martin,

Thank you for contacting our support forum.

Would you mind providing me with admin access to the website as well as a link to the login page so that I can have a look at this for you?

Thanks,
Shane

[Edge]

Hi Shane,

Many thanks for your help.

Yes, I also have another support thread which you are looking at for me. I have provided the credentials here.

https://toolset.com/forums/topic/send-email-notification-using-page-custom-field/#post-609812

The login page is xxx

[Shane]

Hi Martin,

There could be something interfering with the normal operation of the plugin.

Would you mind temporarily disabling all the non-toolset plugins and checking the page again ?

Looking forward to hearing from you soon.

Thanks,
Shane

[Edge]

Hi Shane,

Thanks for your response, Nice work! Yes it apears to be Yoast SEO plugin that seems to be interfereing.

Strange, this plugin should surely be compatible?

Any idea why this is happening and how to rectify?

[Edge]

Ive found this support thread which is related,
https://toolset.com/errata/yoast-seo-plugin-overrides-access-rules/#comment-333816

but I've no idea how to incorporate this to fix my issue?

[Shane]

Hi Martin,

I see the problem.

So with the SEO plugin enabled the guest's will have access to the account page and won't be redirected.

I can reopen the ticket on our internal system for this but as the errata says its not an issue on our side so I don't think there is anything for our development team to do on this.

Would you mind opening a ticket with the YOAST SEO team and see what they say about this issue.

Thanks,
Shane

[Edge]

Hi Shane,

Glad you can see the issue, and thanks for your prompt response.

Yes, no worries I'll try and raise a ticket with Yoast SEO.

If you could check your end if there are any workarounds, as I'm sure many Toolset users also use Yoast.

Have a good weekend

[Shane]

Hi Martin,

The workaround I see on our system is the one here.
https://toolset.com/errata/yoast-seo-plugin-overrides-access-rules/

However as you stated it doesn't work for your case 🙁

Thanks,
Shane

[Edge]

Hi Shane,
Thank you for your help so far, I really appreciate it.

As per message:

"I see the problem.
So with the SEO plugin enabled the guest's will have access to the account page and won't be redirected.

I can reopen the ticket on our internal system for this but as the errata says its not an issue on our side so I don't think there is anything for our development team to do on this.

Would you mind opening a ticket with the YOAST SEO team and see what they say about this issue.

Thanks,
Shane"

I've tried contacting Yoast but with no luck as im not a premium customer. Is there another way to takle this, I'm sure this issue will be common, as millions of people use Yoast. Can your developers contact them as I'm sure it would be in WP-Types interest to ensure compatability?

I'll keep trying, could you also help by explaining what the problem is with Yoast so I can try and find related support threads.

[Shane]

Hi Martin,

I can't provide much detail on this but from our errata it seems that the issue with the way Yoast SEO handles the edit_posts capability.

It also seems that its taking priority even if its set differently in our Access plugin.

So I would check for "Yoast SEO edit_post".

Failing that you can look into an alternative SEO plugin. If yoast does not respond then i'll see if there is anything that can be done from our side for this. First I would need to be able to replicate the issue for our team.

Thanks,
Shane