[Resolved] Can't delete fields using Custom Fields Control or on Custom Fields admin page

[Author]

Posts

[suzyo]

I am trying to: delete user created fields from custom fields group.

I am unable to delete fields from Custom Fields Group admin page OR from Custom Fields Control page.

In the modal dialogue asking "are you sure you want to delete this field?", I checked the box that said "do not show this dialogue again" or "do not ask me again" or whatever it was, it's the standard wordpress dialogue. That's what caused this problem.

How do I undo this?

[shekhar Supporter]

Hi there,

Thank you for contacting Toolset support.

#1
Could you please try another browser and have a look at the problem?
Is the problem solved.

#2
Please check if this issue appears when
- All non Toolset Plugins are disabled. It will tell us if there is an interaction issue with other plugin.
- Theme is set to a WordPress default like Twenty Fourteen. Its will tell us if there is an interaction issue with your theme.

I will wait for your feedback.

Thanks

[suzyo]

Shekar, it is an issue because I I checked the box that said "do not show this dialogue again" or "do not ask me again" or whatever it was, it's the standard WordPress dialogue. That's what caused this problem.

[shekhar Supporter]

Hi there,

Thank you for getting back to us.

Could you please try to delete the fields using another browser as mentioned in my first reply?
Let me know if this solves the problem.

Thanks

[suzyo]

It worked in Safari. What's the next step?

[shekhar Supporter]

Hi there,

You can restart the browser, it will work fine. It's an browser function to stop repetitive alerts.

Thanks

[suzyo]

You're the best! Thanks, Shekhar.