[Resolved] Can't customize Hello Theme

[Author]

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[franciscoa-4]

I am trying to:
Customize Hello theme using WordPress customizer.

Link to a page where the issue can be seen:
hidden link

I expected to see:
The wordpress customizer

Instead, I got:
WP Views

Fatal error: Uncaught Error: Call to undefined method Elementor\Utils::is_ajax() in /home/customer/www/realestodo.com/public_html/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php:376 Stack trace: #0 /home/customer/www/realestodo.com/public_html/wp-includes/class-wp-hook.php(303): OTGS\Toolset\Common\Interop\Handler\Elementor\ViewWidget->maybe_use_view_elementor_widget_instead('') #1 /home/customer/www/realestodo.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array) #2 /home/customer/www/realestodo.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #3 /home/customer/www/realestodo.com/public_html/wp-content/plugins/toolset-blocks/embedded/inc/wpv-widgets.php(81): do_action('wpv_action_befo...') #4 /home/customer/www/realestodo.com/public_html/wp-includes/class-wp-widget.php(534): WPV_Widget->form(Array) #5 /home/customer/www/realestodo.com/public_html/wp-admin/includes/widgets.php(274): WP_Widget->form_c in /home/customer/www/realestodo.com/public_html/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php on line 376
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Detalles del error
==================
Se ha producido un error del tipo E_ERROR en la línea 376 del archivo /home/customer/www/realestodo.com/public_html/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php. Mensaje de error: Uncaught Error: Call to undefined method Elementor\Utils::is_ajax() in /home/customer/www/realestodo.com/public_html/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php:376
Stack trace:
#0 /home/customer/www/realestodo.com/public_html/wp-includes/class-wp-hook.php(303): OTGS\Toolset\Common\Interop\Handler\Elementor\ViewWidget->maybe_use_view_elementor_widget_instead('')
#1 /home/customer/www/realestodo.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/customer/www/realestodo.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/customer/www/realestodo.com/public_html/wp-content/plugins/toolset-blocks/embedded/inc/wpv-widgets.php(81): do_action('wpv_action_befo...')
#4 /home/customer/www/realestodo.com/public_html/wp-includes/class-wp-widget.php(534): WPV_Widget->form(Array)
#5 /home/customer/www/realestodo.com/public_html/wp-admin/includes/widgets.php(274): WP_Widget->form_c

[Waqar]

Hi,

Thank you for contacting us and I'd be happy to assist.

This issue was recently discovered and is already escalated to the concerned team.

A fix for this will be included in the next batch of Toolset plugin updates, and for now, you'll find information about a fix patch here:
https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

regards,
Waqar