[Resolved] Can't add more or edit existing custom fields in custom fields group

[Author]

Posts

[pascalS]

I am trying to:
Add more or edit existing custom fields in custom fields group. I have been looking through all of the forums and can't find a solution. This was the closest one to my issue and have updated PHP memory limits with no success.
https://toolset.com/forums/topic/limts-on-number-of-fields/

Link to a page where the issue can be seen:
Issue is only showing in backend/admin secion

I expected to see:

Instead, I got:

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Pascal,

Thank you for getting in touch.

I suspect that the issue here is due to PHP suhosin's variables. I would suggest looking at the article below for assistance on how to resolve this one.

hidden link

Thanks,
Shane

[pascalS]

Hi,

No Suhosin installed as far as I can see: hidden link
Any other ideas?

Using the login info I provided you can create a new group of custom fields but it eventually gets stuck again.
I had the same issue on my localhost installation and that's why I have moved to a live server, but the issue remains.

Thanks in advance

[pascalS]

For the record, here are my php vars in php.ini

display_errors = Off
max_execution_time = 180
max_input_time = 60
max_input_vars = 3000
memory_limit = 256M
post_max_size = 64M
session.gc_maxlifetime = 1440
session.save_path = "/var/cpanel/php/sessions/ea-php74"
upload_max_filesize = 64M
zlib.output_compression = Off

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Pascal,

I believe this is a server issue as your entire site is loading extremely slowly, as it takes upwards of 23 seconds to load a page as well as timeout issues.

Can you use the duplicator plugin to provide a copy of the site so that I can test this issue here locally?

Thanks,
Shane

[pascalS]

Hi Shane,

Duplicator package created. When can I send it?
P.S. Migrating to a new host in the meantime.

Thanks
James

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi James,

You can upload the package to Google Drive or DropBox and share the link with me.

I've enabled the private fields.

Thanks,
Shane

[pascalS]

Hi Shane,

Here is the Drive link: hidden link

Thanks
James

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi James,

After diving deeper into your duplicator package I was able to find the issue. What was stopping you from saving was the 2 file fields.
The "Birth or adoption certificate" and "Identity document" fields. The problem was that you added texts to the default values however, these default value fields are expecting a URL.

To fix this you must add your placeholder text to the Placeholder section of the fields.

This should resolve the issue.

Thanks,
Shane

[pascalS]

My issue is resolved now. Thank you!