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[Resolved] cannot update plugins

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user is unable to locate the Layouts plugin in the plugin updater to update it.

Solution:

Given that the Layouts plugin is now in Legacy mode, you can download views and layouts from the link below.
https://toolset.com/account/downloads/#legacy-plugins

This support ticket is created 2 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by grahamA 2 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#2089485

Tell us what you are trying to do?
update plugins
Is there any documentation that you are following?
I subscribed for new plugins - initially all installed OK but I rolled back manually, files and database, then started update again and now get the message "Update failed: Download failed. Forbidden"
Is there a similar example that we can see?
I have manually downloaded and uploaded into WP but they are not being initialised.
You say there is a hiden link to install manually - can i have it please
What is the link to your site?
Cant give backend access as sensitive data

#2089513

It is just Layouts and views that are the problem - Types, Types access and Forms have installed OK

#2089559

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Graham,

Thank you for getting in touch. You can download views and layouts from the link below.
https://toolset.com/account/downloads/#legacy-plugins

Please let me know if this helps.
Thanks,
Shane

#2089575

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.