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[Resolved] Cannot update Plugins

This thread is resolved. Here is a description of the problem and solution.

Problem:

Update Toolset Types, Toolset Views and Toolset Module Manager but failed.

I have done manually downloaded the updates and uploaded but still failed with error "Destination folder already exist..".

Solution:

The automatic update feature is embedded in the Types plugin, since you are using old version 3.0 Types plugin, it might conduct some unexpected result.

Please try these:

1) Backup your website

2) Dashboard-> Plugins, deactivate and delete Types plugin

3) Install the latest version of Types plugin manually, you can download it here:

https://toolset.com/account/downloads/

4) Follow our document to update other Toolset plugins, and test again

Relevant Documentation:

https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 0.14 hours from now. Thank you for your understanding.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 5 years, 9 months ago.

Assisted by: Luo Yang.

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#1171752
toolset2.JPG
toolset1.JPG

I am trying to:
Update Toolset Types, Toolset Views and Toolset Module Manager but failed
I have done manually downloaded the updates and uploaded but still failed with error "Destination folder already exist.." see the attached

Link to a page where the issue can be seen:
see as per attached

I expected to see:
All the plugins updated

Instead, I got:
Failed error to update the mentioneds plugin

#1172172

Hello,

The automatic update feature is embedded in the Types plugin, since you are using old version 3.0 Types plugin, it might conduct some unexpected result.

Please try these:
1) Backup your website
2) Dashboard-> Plugins, deactivate and delete Types plugin
3) Install the latest version of Types plugin manually, you can download it here:
https://toolset.com/account/downloads/
4) Follow our document to update other Toolset plugins, and test again
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

#1173063

My issue is resolved now. Thank you!

#1173092

You are welcome

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.