Cannot set access rights to editind types fields for custom roles

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Access plugin, Controlling access to admin function, Controlling access to content editing, Custom roles

This topic contains 6 replies, has 2 voices.

Last updated by Christian Cox 5 years, 9 months ago.

Assisted by: Christian Cox.

Author

Posts

January 9, 2019 at 11:58 am #1180775

Alex

I am trying to:
set access rights to editing types fields for custom roles

Instead, I got:
types fields groups in access-plugin settings do not open to set access rights for custom roles

January 9, 2019 at 4:29 pm #1180901

Christian Cox

Hi, can you tell me if any error messages appear in the browser console? If so, please copy + paste them here for me to review. You can also try the following troubleshooting steps:
- Clear your browser cache and all purge all 3rd-party caching systems
- Temporarily activate the parent Divi theme and deactivate all plugins except Types, Views and Access.
- Test again. If the problem is resolved, reactivate your theme and other plugins one by one until the problem returns.
- If the problem was not resolved, I will be glad to take a closer look.

January 10, 2019 at 7:35 am #1181318

Alex

Hi, Christian!

No, no error messages appear, just do not open groups of fields with access rights for custom roles. I click on them, where the mouse cursor becomes a finger (not an arrow), but nothing happens (see screenshot above).

Thanks!

January 10, 2019 at 10:11 am #1181374

Alex

Hi, Christian!

by various tests, it was possible to localize the problem:

the problem is that the names of groups of custom Types fields are in Russian (see screenshot above), as soon as I renamed them to English - the groups of fields with access rights for custom roles began to open,

as a temporary solution, I will rename all user field group names to English, however this error needs to be fixed, so I leave this ticket open,

thanks!

January 10, 2019 at 4:25 pm #1181612

Christian Cox

Yes, thank you for the report. I am able to replicate this as well, and it appears to be a regression of a bug that was fixed before. I will pass this information along to the team. For now, please use latin characters in the field group names. I'll let you know when we have this issue resolved.

February 11, 2019 at 2:00 pm #1198670

Christian Cox

Hi, I received information today that the fix for this issue will be included in Types 3.2.5. I will keep you updated here as the release becomes available.

February 14, 2019 at 3:02 pm #1200563

Christian Cox

Hi, Types 3.2.5 is now available for download at https://toolset.com/account/downloads and will be available for automatic update later today. Please install the latest versions of Toolset plugins and let me know if the problem is not resolved.