Skip Navigation

[Resolved] Cannot restore an autosave or revision

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by michaelW-23 5 years, 5 months ago.

Assisted by: Minesh.

Author
Posts
#1282773
revisions error.png
autosave-error.png

I don't know for sure if this is related to 'Toolset Blocks Beta', but it happens on every site where that plugin is activated.

I am trying to: Restore an autosave / Restore a previous revision

When editing a content template, sometimes there is an error saving and a message prompting me to view / restore the autosave (see attached screenshots). When I select "view the autosave", the interface displays two revisions side-by-side. Sometimes the content is shown, sometimes the content is not shown- even though there is content (see screenshot)

When I click the "Restore this autosave" button nothing happens. Also, when I click "return to editor", nothing happens.

The only way I can get back to editing is by clicking the back button or opening a new tab. Could this be related to Toolset Blocks or Toolset Content Templates? These templates do not appear to have revision history. Is this the problem?

#1282815

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

What if you deactivate the Toolset Blocks plugin - Do you see it saves the revision normally?

I would also like to inform you that Toolset Blocks plugin is still on beta stage so you can use it to test new features and play with it. You can use it to test the new way of visually designing your Toolset templates using the WordPress Block Editor. Toolset Blocks is in a dynamic stage so you can expect frequent beta updates but you should not yet use it for live production sites

#1293097

Yes it appears that Toolset Blocks BETA is causing the problem. I look forward to the release of the stable version. It's going to be a great product!