[Resolved] cannot register toolset with site key

[Author]

Posts

[davidZ-4]

I am trying to: register toolset plugins

Link to a page where the issue can be seen: hidden link

I expected to see: the toolset plugin registration complete

Instead, I got: the registration screen just hang
, see screenshot
I have deactivated all plugin and activated only the toolset types, tried again with no success

[Waqar]

Hi David,

Thank you for contacting us and sorry to learn about the difficulty you're having.

I've performed some tests on my own website and the plugin registration seems to be working as expected.

Are you seeing any error/warning on the screen, in the browser's console or in the server's error logs, when the screen hangs?

In case the issue still persists, I'll suggest the following steps:

1. Please turn on WordPress debugging and look for any errors/warnings on the screen, in browser's console or in server's error logs.
( ref: https://wordpress.org/support/article/debugging-in-wordpress/ )

2. In case there are no errors/warnings, please consult your website's host, to confirm if there is a security or firewall layer enabled which can block or restrict outbound connection to the registration server.

I hope this helps and please let me know how it goes.

regards,
Waqar

[davidZ-4]

My issue is resolved now. Thank you!