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[Resolved] Cannot edit filters in views after Types update

This support ticket is created 7 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by justineO 7 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#492666
Screen Shot 2017-02-22 at 1.06.29 PM.png

I am trying to Add or edit a view.

After I updated Types today I can not edit the filter section of any view. If I add a new view I also cannot edit this section. the lower half of the edit view page appears to be missing. Clicking on + Add Filter does nothing.

Thank you

#492684

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Justine,

Thank you for contacting our support forum.

Would you mind providing me with admin access to the website so I can have a look at what is happening here?

The private fields will be enabled .

Thanks,
Shane

#492782

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Justine,

I noticed that you are still on views version 2.2.2

Please try updating your views plugin and let me know if this helps.

https://toolset.com/account/downloads/

Thanks,
Shane

#492826

Hi there - The only update that appeared in my admin dashboard today was for the Types plug-in. Views does not show an update. I will go ahead and download at the link you've provided - but wondering why it is not an option from the wp admin?

#492834

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Justine,

It could be that the update has not yet been propagated through the web since it was just released.

Thanks,
Shane

#493171

Hi there - I have updated Views and the problem is solved. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.