Cannot create new views or filters

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Shane 4 years, 7 months ago.

Assisted by: Shane.

Author

Posts

February 24, 2022 at 5:31 pm #2302283

vincentJ-2

I am trying to: Create a new View, but I can only select existing views and not create a new one. Also, I cannot create filters. When I want to create a filter it asks me to select a field, but there are no selection options. See attached images.

February 24, 2022 at 7:04 pm #2302385

Shane

Hi Vincent,

Thank you for getting in touch.

Can you provide the debug information for your site by following the instructions in the link below?
https://toolset.com/faq/provide-debug-information-faster-support/

This will allow me to see your basic setup as well as some of your server parameters.

Thanks,
Shane

February 25, 2022 at 3:42 pm #2303159

vincentJ-2

Hello,

Here is the debug information.

Kind regards,

Vincent Jongman

February 25, 2022 at 6:19 pm #2303241

Shane

Hi Vincent,

Thank you for the debug information.

From this I gather that you may have the classic editor settings enabled for view.
If the classic view is enabled you can enable the hybrid option by going to Toolset -> Settings and scrolling to Editing Experience. From there I recommend that you select " Show both the legacy and Blocks interface and let me choose which to use for each item I build".

This will allow you to have access to the classic editor as well as the block editor.

Please let me know if this helps.
Thanks,
Shane