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[Resolved] Cannot create new Custom Filed Group

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 5 years, 5 months ago.

Assisted by: Minesh.

Author
Posts
#1280699

I am trying to:

I created a new post with two fields.

Obtained

Fatal error: Uncaught Error: Call to a member function _parse_cf_form_element() on null in /home/aidxchan/public_html/dev1/wp-content/plugins/types/vendor/toolset/types/embedded/includes/fields-post.php:562 Stack trace: #0 /home/aidxchan/public_html/dev1/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.edit.custom.fields.group.php(826): wpcf_admin_post_meta_box(Object(stdClass), Array, 1, true) #1 /home/aidxchan/public_html/dev1/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.edit.custom.fields.group.php(793): Types_Admin_Edit_Custom_Fields_Group->add_admin_style(Array) #2 /home/aidxchan/public_html/dev1/wp-admin/includes/template.php(1304): Types_Admin_Edit_Custom_Fields_Group->types_styling_editor(NULL, Array) #3 /home/aidxchan/public_html/dev1/wp-content/plugins/types/vendor/toolset/types/admin.php(1784): do_meta_boxes(Object(WP_Screen), 'normal', NULL) #4 /home/aidxchan/public_html/dev1/wp-content/plugins/types/vendor/toolset/types/admin.php(522): wpcf_a in /home/aidxchan/public_html/dev1/wp-content/plugins/types/vendor/toolset/types/embedded/includes/fields-post.php on line 562
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Link to a page where the issue can be seen:
hidden link

I expected to see:

Instead, I got:

#1280715

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all - After checking to debug information you shared with us, I found that you are using outdated Toolset plugins. We always recommend running your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Please remove/delete current Types plugins manually using plugins page and download the latest Types version and try to resolve your issue.