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[Resolved] Cannot create new content template

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by salimA 4 years, 3 months ago.

Assisted by: Shane.

Author
Posts
#1771915
template2.JPG
newTemplate.JPG

I am trying to create a new content template, the create button does not appear in the dashboard under the template box. when I access the template from the toolset menu, the button is appearing, but the page shows no content template found although I created 12 templates.

#1772289

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Salim,

Thank you for getting in touch.

I see that you have WPML installed. Can you go to WPML -> Settings ->Post Types Translation then click the lock on the Content templates and then hit save.

Once you have done this try checking your content templates page again to see if it shows your templates as well as allow you to create a new template.

Thanks,
Shane

#1774515

My issue is resolved now. I have removed the lock from WPML and I changed it to Not translatable, then, the templates appeared