Sorry try them again I didnt change the username (it automatically uses my full name) should work now sorry!
Nigel
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/London (GMT+00:00)
Thanks, I have it working now.
On the staging site, the issue doesn't exist, the custom field group is added to the member post edit screen.
So it appears to be an issue related to the production server.
The only difference I can spot from the admin pages is that the production server has an advanced object caching drop-in plugin. I'd like to temporarily disable it to see if it is responsible for the problem, but it's a drop-in plugin and can't be deactivated.
Could you please get your host to temporarily remove it while we look into the problem?
Hi there,
I have asked them to disable this for you. The did the following: added code to the wp-config.php file: define( 'WPMUDEV_HOSTING_OBJECT_CACHE_ENABLED', false );
Also, sorry for the delay in replies, I live in New Zealand so we are 12 hours apart.
Nigel
Supporter
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/London (GMT+00:00)
OK, I checked your production site and it is working fine now, when you add a new member post the custom field group is displayed.
I'm afraid I don't know much about WPMUDEV's caching plugin, but that is causing the issue. Perhaps they can help you understand why, or maybe there is an alternative caching plugin you can try instead.
