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[Resolved] Cannot add a new layout

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Shane 6 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#903880

Hi,

we cant add a new layout. If i click on add new layout takes the error "Failed to create the layout".

In the console log we got the following error:
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
dd_create_new_layout.js?ver=2.2:168 Error: error Internal Server Error

After enable the debugs mode we got the following errors below:

<b>Notice</b>: unserialize() [function.unserialize]: Error at offset 1164 of 3278 bytes in <b>/var/sites/v/vrcmeatmed.com/public_html/wp-content/plugins/types/application/models/helper/condition/views/views_exist.php</b> on line <b>28</b><br />
<br />
<b>Notice</b>: unserialize() [function.unserialize]: Error at offset 1161 of 1924 bytes in <b>/var/sites/v/vrcmeatmed.com/public_html/wp-content/plugins/types/application/models/helper/condition/views/views_exist.php</b> on line <b>28</b><br />
<br />
<b>Notice</b>: unserialize() [function.unserialize]: Error at offset 1164 of 1998 bytes in <b>/var/sites/v/vrcmeatmed.com/public_html/wp-content/plugins/types/application/models/helper/condition/views/views_exist.php</b> on line <b>28</b><br />

#903946

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Garen,

Thank you for contacting our support forum.

Would you mind temporarily disabling all the non-toolset plugins and try again ?

Please let me know if this helps.

Thanks,
Shane

#904295

Hey,

I narrowed it down to revolution slider plugin, both plugins are up to date now and the issue still persist, is there a certain conflict with Types and revolution slider?

#905056

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Garen,

I would need to verify this.

Would you mind providing me with a copy of the site so that I can check on this?

To provide the copy please follow the instructions in the link below.
https://toolset.com/faq/provide-supporters-copy-site/

Thanks,
Shane