Cannot access Wordpress admin after restricting content

This support ticket is created 7 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Access plugin, Controlling access to admin function

This topic contains 4 replies, has 2 voices.

Last updated by Noman 7 years, 5 months ago.

Assisted by: Noman.

Author

Posts

June 2, 2017 at 4:05 pm #531931

peterS-14

After setting an accessgroup and assigning that to a page I cant get to the wordpress admin anymore.

Now my question is, how can I reset or uninstall access safely without the plugin installer?

June 2, 2017 at 11:35 pm #532044

peterS-14

Found out what happened:

user capabilities got completely turned off, fortunately could restore the capabilities from a backup, but now I'm totally afraid to use ACCESS anymore, something like this shouldn't be possible to happen !

June 21, 2017 at 10:06 pm #539928

Noman

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Peter,

Thank you for contacting Toolset Support. Usually this should not happen but if you would like, we can check and reproduce this so if its a bug we will take care of it. Can you please provide more details that:

- What steps you have taken
- And which particular settings you setup in the Access group that cause this issue?
- What you were trying to restrict (pages, post, CPT, etc)?
- And what was the error you were getting?

Screenshots of any of these things will also help us understand and reproduce this issue.
Thank you

June 21, 2017 at 10:14 pm #539932

peterS-14

Hi Norman

thanks for your reply: -)

It's a bit hard to say now after around 3 weeks what happened then and I can't reproduce it anymore as I just got so upset that I deleted Access for good and don't dare to install it even on any other sites

June 22, 2017 at 10:23 am #540079

Noman

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

okay, thank you for getting back to us. If you notice any such thing feel free to report. I will keep an eye on this issue if it happens again to someone. Have a great day.

Thank you