can not update Cred

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: CRED API, Toolset Forms

This topic contains 4 replies, has 2 voices.

Last updated by Luo Yang 6 years, 7 months ago.

Assisted by: Luo Yang.

Author

Posts

April 29, 2018 at 6:44 pm #763135

pedroS-6

I am trying to: I can not update Cred on my new website. Could you see what the problem is?

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

April 30, 2018 at 4:40 am #764925

Luo Yang

Hello,

According to the screenshot you mentioned above, the automatic update CRED package file is broken, I suggest you try to update the CRED plugin manually, you can download CRED plugin here:
https://toolset.com/account/downloads/

April 30, 2018 at 7:03 am #765254

pedroS-6

Thanks for your help. I think I made a mistake. I have created a subdomain
hidden link
It is a copy of
hidden link
I thought to simplify inserting the apy key and updating would be enough, but nothing works. It does not recognize the new reCAPTCHA, does not update the plugins, ...
What should I do?

April 30, 2018 at 7:15 am #765301

pedroS-6

maybe this image could helps

April 30, 2018 at 7:56 am #765664

Luo Yang

For the new question:
new reCAPTCHA, does not update the plugins,

Please follow our document to setup the google reCAPTCHA key for your new website:
https://toolset.com/documentation/user-guides/creating-cred-forms/#form-spam-protection

If you still need assistance for it, please create new thread for the new question, that will help other users to find the answers.