Skip Navigation

[Closed] Can not delete/remove a row of a grid block

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 - - 9:00 – 13:00
14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 - - 14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+01:00)

This topic contains 2 replies, has 2 voices.

Last updated by Jamal 4 years, 7 months ago.

Assisted by: Jamal.

Author
Posts
#1598947
Screenshot 2020-04-24 at 12.35.35.png

I am trying to: I have a grid with three rows. Two of them are empty. If i use the delete button (screenshot) there appears a pop up. After confirming that i really like to delete the row nothing happens

Link to a page where the issue can be seen: hidden link
The Content Template called: Umweltfreundliche Verpackungen above

I expected to see: I like to be able to delete the two empty rows.

Instead, I got: Nothing happens

#1599829

Hello and thank you for contacting the Toolset support.

I am not very sure to understand your request from the attached screenshot, can you elaborate more.

If I get access to your backend maybe I'll understand better. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

#1604335

Hello and my apologies for the late reply. I do not work on Mondays.

The credentials are working for me, but I was not able to locate these columns, the page that you shared is a taxonomy term archive and I could not figure it out on the Product categories archive template. Can you take a screenshot that shows the issue and the URL of the page too? Or provide the URL and more details so I can find it.

The topic ‘[Closed] Can not delete/remove a row of a grid block’ is closed to new replies.