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[Resolved] Blank Page after saving template

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by mauroM-2 4 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#1613635
Schermata 2020-05-06 alle 13.02.06.png
Schermata 2020-05-06 alle 13.01.46.png

Hello,

I've submitted a ticket last week and the problem seemed to be resolved.
Unfortunately today the issue is back 🙁

I am trying to create a template for my custom post type "Residenze".
I have created the post type and assigned to it some custom fields.

When I open for the first time the template section to start inserting dynamic content it works well.
But when I saved the template and the page reloads I get a blank page (attached the error in the console "Cannot read property 'text' of undefined" ).

I expected to see the editor to create a template with dynamic fields etc.

Can you tell me how to solve the problem?
I bought the Toolset to build a custom website for a client and i need to start asap the development activities.

Link to a page where the issue can be seen:
- this is the link to the front-end page : hidden link
- this is the link for the BO : hidden link (user: vico-ss-2020 pass: vico2020booking

Thanks for the help.
M.

#1614407

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mauro,

Thank you for getting in touch.

We have recently released some updates to our plugins.

Could you perform an update my going to Plugins -> Add New and then click the commercial tab.

Once you've done this scroll down to the Toolset plugin list and then click on Check for Updates.

Please let me know if the update resolves the issue for you.

Thanks,
Shane

#1617049

My issue is resolved now. Thank you!