Skip Navigation

[Resolved] Blank page

This thread is resolved. Here is a description of the problem and solution.

Problem: A blank page is showing instead of my Page's content. I can't figure out why no content is appearing.

Solution: It looks like a blank Content Template was assigned to this post in wp-admin. Choose a different template or choose no template at all.

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

This topic contains 2 replies, has 2 voices.

Last updated by ELAN42 5 years, 6 months ago.

Assisted by: Christian Cox.

Author
Posts
#1299559

Hello,
This page turned blank in the front-end and there's no way to make it show its content:

hidden link

If we recreate it (exactly the same, like copy-paste) it does work, but that's obviously not a solution, since it's very burdensome.

We verified that disabling the Toolset plugins does solve the issue. This is not the first time it happened, but we were never able to solve it. Could it be some kind of incompatibility with the page builder?

Plase, let us know. We granted access to the website, but we kindly ask NOT to use the Duplicator plugin.

#1299871

I can see that a blank Content Template is applied to this page. Look in the editor here:
hidden link

The Content Template applied is here:
hidden link

It's empty, so that's why the page is blank. You should probably choose "None" in the Content Template metabox in the page editor, then resave the page. Let me know if the problem isn't resolved.

#1300247

Thanks!

We have now hidden that box for the content editors (which apparently edited it by mistake!)