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[Resolved] Automatic updates not working

This thread is resolved. Here is a description of the problem and solution.

Problem:

I've been unable to install updates for several weeks. Please help.

Here are the messages I'm getting from both the Commercial tab and the normal Automatic Updates tab:

***PLUGINS > COMMERCIAL***
The package could not be installed. (PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature)

Solution:

It is a known issue of old version of Toolset Types plugin, please try these:

Manually update the Toolset Types plugin to latest version, and test again, you can download it here:

https://toolset.com/account/downloads/

Relevant Documentation:

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 2 replies, has 2 voices.

Last updated by Eric Anderson 5 years, 8 months ago.

Assisted by: Luo Yang.

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#1223608

I've been unable to install updates for several weeks. Please help.

Here are the messages I'm getting from both the Commercial tab and the normal Automatic Updates tab:

***PLUGINS > COMMERCIAL***
The package could not be installed. (PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature)

***AUTOMATIC UPDATES***
Updating Plugin Toolset Access (7/11)
Downloading update from https://toolset.com/?download=11876&version=2.6.2&site_key=[deleted]…
Unpacking the update…
An error occurred while updating Toolset Access: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Updating Plugin Toolset Forms (8/11)
Downloading update from https://toolset.com/?download=19926&version=2.3.2&site_key=[deleted]…
An error occurred while updating Toolset Forms: Download failed. Not Found

Updating Plugin Toolset Module Manager (9/11)
Downloading update from https://toolset.com/?download=73914&version=1.8.6&site_key=[deleted]…
Unpacking the update…
An error occurred while updating Toolset Module Manager: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Updating Plugin Toolset Types (10/11)
Downloading update from https://toolset.com/?download=655&version=3.2.7&site_key=[deleted]…
An error occurred while updating Toolset Types: Download failed. Not Found

Updating Plugin Toolset Views (11/11)
Downloading update from https://toolset.com/?download=308&version=2.7.5&site_key=[deleted]…
An error occurred while updating Toolset Views: Download failed. Not Found

#1223722

Hello,

It is a known issue of old version of Toolset Types plugin, please try these:
Manually update the Toolset Types plugin to latest version, and test again, you can download it here:
https://toolset.com/account/downloads/

#1223899

My issue is resolved now. Thank you!