[Resolved] Autocomplete Orders • Virtual Simple Product

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[philipC-4]

Tell us what you are trying to do?

Hello, how do you "auto-complete" a virtual simple product?

We have tried adding code to the functions.php file but received an internal server error at checkout.

Any help would be greatly appreciated.

Is there any documentation that you are following?
https://toolset.com/lesson-placement/lesson-placements-1645361-1651293/

What is the link to your site? hidden link

[Minesh]

Hello. Thank you for contacting the Toolset support.

Here is article that shows how you can auto-complete WooCommerce orders:
=> hidden link

You can either use the plugin "AutoComplete WooCommerce Orders":
=> https://wordpress.org/plugins/autocomplete-woocommerce-orders/

or use programmatically method as described with the above article.

[philipC-4]

Hello Menish,

Thank you for taking the time to share these links.

We have tried adding the plugin & the programmatically method described in the link you provided.

In both scenarios, we receive an "Internal Server Error" on the checkout page and it will not let you proceed.

Although when the order is checked on the admin backend it appears to have "autocompleted".

Thanks in advance for any help you may provide.

[Minesh]

Could you please run a test for theme/plugin conflict. Please try to follow the following Doc:
=> https://woocommerce.com/document/how-to-test-for-conflicts/

Even you should try to activate the WP_DEBUG and you should check debug and server error logs.

More info:
=> https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

Do you see any difference?

[philipC-4]

Hello Menish,

We have reached out to our server support team and they have come to this conclusion:
Seems to be an issue occurred between Woocommerce and the toolset Cred Front end editor.
I'm not seeing any server-sided errors in the apache logs.

Please let me know if this is something you can help us resolve.

Thanks in advance.

[Minesh]

In order to minimize the cause of the issue and to know where exactly the problem lies:

*** Please make a FULL BACKUP of your database and website.***
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

[philipC-4]

My issue is resolved now. Thank you!