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[Resolved] Author name is not displayed in Author Box of custom post WP-backend edit page

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by ralphN-2 1 year, 10 months ago.

Assisted by: Shane.

Author
Posts
#2375399

After it worked well for a while, I just saw today that suddenly the author name is not displayed anymore in the Author Box of the custom post backend edit page in the WP backend. I need to access the author name to be able to change it to a different user. The box is showing, but it is empty, I assume after the latest plugin update. It is the same issue for other posts of the same custom post type.

#2375469

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ralph,

Thanks for getting in touch.
Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

Please where applicable please provide me with a link to an example page where I can see the issue.

I've enabled the private fields for your next response.
Thanks,
Shane

#2375663

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ralph,

Is there a specific post type that I should be looking at?

#2375681
Screenshot at Jun 01 20-12-45.png

hi Shane,
yes, please try this one: hidden link
(or any other post in the custom post type "Anzeigen")

Please also see a screenshot of the issue, attached.

Thanks,
Ralph

#2375755

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ralph,

I noticed that your toolset plugins are outdated.

Can you go to the link below and update them to their latest versions and let me know if the issue still remains.

hidden link

Thank,
Shane

#2375769

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.