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[Resolved] As soon as I install the plugin the header part of my existing design changes alignment

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by AlimB3245 4 years, 6 months ago.

Assisted by: Luo Yang.

Author
Posts
#1604993

I understood about Toolset views being a legacy versions of Toolset Blocks and deactivated it..

But Toolset blocks seem to have an effect on my existing design.. As soon as I install the plugin the header part of my existing design changes alignment..

I can give you access to my staging site and explain the issue in detail.

Please let me know how I can share my credentials with you for this.

Regards,
Alim

#1605003

Hello,

Please provide your website credentials in below private message box.
Also point out the problem page URL, where I can see the problem you mentioned above:
the header part of my existing design changes alignment..

Thanks

#1605055

Thanks for the details, I can see the problem in your website.

Please check these:
1) Dashboard-> Toolset-> Settings-> General, in section "Bootstrap loading", you are using option: Toolset should load Bootstrap 4.

2) But your theme has already loaded Bootstrap 3:
hidden link

So I suggest you try these:
1) Switch to option: The theme or another plugin is already loading Bootstrap 3
2) Clear your website cache, and test again.

#1605065

My issue is resolved now. Thank you, Luo Yang..:-)..

Really appreciate the prompt update and resolution.

Have a nice day..:-)..