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[Resolved] archive page view not showing in editor but is showing in front end view

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 13 replies, has 1 voice.

Last updated by Minesh 3 weeks, 3 days ago.

Assisted by: Minesh.

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#2812803
Screenshot 2025-06-16 131400.png

building my archive page for Ranger directory and the view is not visible from the WordPress editor but is visible via front end view. tried clearing all caches and logging in and out again.

#2812893

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

Here is the blog post of our last official release:
=> https://toolset.com/2025/04/toolset-1-6-19-openstreetmap-integration/

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Alternatively, You can install/update Toolset pluigins using the installer plugin:
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

Please check after you update ALL Toolset plugins to latest release, Do you see the isssue? If yes:

I try to login with the admin access details you shared but I get the following error:

The username or password you entered is incorrect. Lost your password?

Can you please send me working admin access details and problem URL where I can see the issue.

#2812933
#2812938

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I will require full admin rights as I can login to admin but I do not have access to Toolset menu or plugins menu.

Can you please grant full rights to the user you shared.

#2812955

I have added you as administrator now

#2813070

Morning, just wondering if you have managed to log and and take a look?

#2813072

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I just created the archive for Rangers post type:
- hidden link

And I can see its working on frontend:
- hidden link

Can you please tell me what exactly is not working and where I can see whats not wroking.

#2813085

Hi, I have check your archive for the rangers CTP, thank you for that. I can see what you have done both back end and front end.

Did you manage to uncover why the Toolset CTP for Rangers ( Alan Yan is the example) is showing even when its published but password protected?, users are able to see this post without putting in the password. I have checked it in incognito windows.

hidden link

#2813105

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

So, what if instead of a post title with link, if the post is password protected we can display only post title (not the link) or alternatively just do not display the post if post is password protected.

Here are few inputs that you may check:
- hidden link
- https://toolset.com/documentation/programmer-reference/adding-custom-code/omit-password-protected-posts-from-a-view/

#2813625

Thank you for sending me the links. The article was very helpful, but I’d like to clarify the issue I’m facing in more detail.

I’ve created a Custom Post Type (CPT) called “Rangers” using Toolset. Each post in this CPT includes private contact information, none of these posts are assigned to any default WordPress categories.

Here’s how I’ve set things up:

I’ve created a custom archive page using Elementor and Toolset to display all Ranger posts.

The archive page is password protected, and I’ve verified that the protection works in an incognito window. - hidden link password - rangers

I’ve published one test post (Alan Yap) and set that individual post to “Password Protected.” password - test

However, when I visit the archive page (in an incognito window on a different device, not logged into WordPress), I can see the full content of the Alan Yap post without being prompted to enter a password.

This differs from the expected WordPress behavior—normally, when a post is set to “Password Protected,” visitors are prompted to enter a password before viewing the content. That’s not happening here, which means private information is being displayed publicly, despite the post-level protection.

Could you advise if this is a known limitation when using Toolset with CPTs and Elementor, or suggest a way to properly enforce post-level password protection? - could this be achieved using Access Control rather than snippet code?

#2813668

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - offering password protected promps is where the theme involves. If theme is not supported such thing then there is no solution.

Toolset does not offer any feature to offer input/prompt to input the password when post is set as password protected.

I can offer you workaround if the post is set to password protected and if you want to exclude it from the view results but there is no workaround I've to offer you to prompt the password input box if post is set to password protected.

#2813671

Non of your message makes any sense, its very hard to understand what you mean.

The support from Toolset is poor to say the least, too vague and always forwarding articles that are not directly specific to the issues raised.

#2813681

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - if there is no such feature availavble even I'm helpless. You can quote such things when you do not get the solution you wanted but the fact is that I do not have solution to offer.

You maybe want to use any of the following plugins instead:
- https://wordpress.org/plugins/password-protect-page/
- https://wordpress.org/plugins/password-protected/

Please check with the following plugin:
- https://wordpress.org/plugins/content-protector/

I see the following article:
- hidden link

#2813689
Screenshot 2025-06-23 182515.png

Can i ask why you logged into our website and added and deleted the plugin Passster? you have not been given permission to do that.

#2813744

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I try to setup a demo for you but then I realize that it should be better if you can do it on your own and maybe pro version of plugin required.