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[Waiting for user feedback] archive page view not showing in editor but is showing in front end view

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 1 voice.

Last updated by Minesh 12 minutes ago.

Assisted by: Minesh.

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#2812803
Screenshot 2025-06-16 131400.png

building my archive page for Ranger directory and the view is not visible from the WordPress editor but is visible via front end view. tried clearing all caches and logging in and out again.

#2812893

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

Here is the blog post of our last official release:
=> https://toolset.com/2025/04/toolset-1-6-19-openstreetmap-integration/

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Alternatively, You can install/update Toolset pluigins using the installer plugin:
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

Please check after you update ALL Toolset plugins to latest release, Do you see the isssue? If yes:

I try to login with the admin access details you shared but I get the following error:

The username or password you entered is incorrect. Lost your password?

Can you please send me working admin access details and problem URL where I can see the issue.

#2812933
#2812938

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I will require full admin rights as I can login to admin but I do not have access to Toolset menu or plugins menu.

Can you please grant full rights to the user you shared.