All post types indicate that they are not controlled by Access

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Access plugin, Controlling access to front-end content

This topic contains 3 replies, has 3 voices.

Last updated by Luo Yang 6 years, 7 months ago.

Assisted by: Luo Yang.

Author

Posts

May 25, 2018 at 4:17 am #903555

Ellen

I am trying to: change the access rights to some of my post types

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

May 25, 2018 at 5:12 am #903576

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, again, as I stated with your another ticket you opened, After checking debug information you shared with us, I found that you are using outdated Toolset beta plugins.

*** Please make a FULL BACKUP of your database and website.***
Could you please try to update ALL Toolset plugins to latest Release Candidate version and try to resolve your issue. You can download latest release candidate plugins from your accounts download page:
=> https://toolset.com/account/downloads/
[ You should chose Beta from top left dropdown ]

May 25, 2018 at 11:14 pm #904116

Ellen

First of all - as expected, it still doesn't work.

May 28, 2018 at 11:08 am #904918

Luo Yang

Hello,

Minesh isn't available, I will take care this thick.

The problem you mentioned above is abnormal, in case it is a compatibility problem, please try this:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, also point out the problem page URL, I need to test and debug it in my localhost, thanks