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[Resolved] All my reCAPTCHA have stopped working on multiple sites

This thread is resolved. Here is a description of the problem and solution.

Problem:
reCAPTCHA fields not working on latest CRED version.

Solution:
Fixed in CRED 1.9.3

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 11 replies, has 3 voices.

Last updated by DaveE1550 7 years ago.

Assisted by: Noman.

Author
Posts
#584746

Hi

All my reCAPTCHA have stopped working on multiple sites, also have noticed that submit cred forms with ajax has also stopped working.

I did notice that we have a new wordpress update deployment

Thanks
Dave

#584785

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Dave,

Thank you for contacting Toolset support and reporting this. I am going to test both these issues in my test site and will update you accordingly with my findings.

Thank you

#584806

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I am able to reproduce both issues at my end. I have escalated these issues to our 2nd tier support for further review and we will get back to you with an update.

Thank you for your co-operation and patience.

#584807

Thank you

Dave

#584880

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

[ changing ticket status as = Escalated ]

#584905

I have the same issue.

Best Regards

#585737

Hi

Do we have any update on this issue, I only ask as if its going to take a while to fix, I will turn these features off for now

Kind regards
Dave

#585755

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Our team is analyzing this issue, 2nd tier support was not able to reproduce this issue which is bit strange as it works in some sites and not in others. In the meantime I would suggest to either use Types 2.2.16 I believe that should be working well or disable ajax and recaptcha for the form.

When I deactivate Types 2.2.17 the recaptcha seems to work fine.

Thank you and we really apologize for inconvenience.

#585795

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

#585839

Thats great, just tested it and its working

Many thanks
Dave

#585842

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Great,

Have a good day.
Thank you

#587896

Hi Noman

Just loaded the new Cred update and tested the apex issue, all seems to work now, also nice touch being able to see the submit is working with the loading image while posting.

regards
Dave