Skip Navigation

[Resolved] All image sliders are looking funny..

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by AlimB3245 3 years, 11 months ago.

Assisted by: Minesh.

Author
Posts
#1871073

I am trying to:
I am doing nothing much.. but I realised that when I was adding a new slider block the image was not showing up properly but then I realised that all my earlier sliders too which were all working properly are having similar issues.. I am assuming it's something to do with the latest update..

hidden link

The link above will show you one such issue with the slider on the left side (desktop view)

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#1873099

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Do you mean the slider is not displayed under the section "Buy This Collection Online From These Opticians" of the following link?
=> hidden link

If yes, I will require access details to check why there in no items displayed.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1875191

My issue is resolved now. Thank you!