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[Resolved] Test email notifications produces ajax error after upgrade

This thread is resolved. Here is a description of the problem and solution.

Problem:
After upgrading to Types 3.0 and related updates the button to send a test email in a form notification produces an ajax 500 error.

Solution:
This is a known issue that will be fixed in the next release.

Relevant Documentation:
https://toolset.com/errata/test-emails-for-notifications-on-post-forms-might-fail/

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 2 voices.

Last updated by Nigel 6 years, 6 months ago.

Assisted by: Nigel.

Author
Posts
#905302
ScreenShot_001.png

I am trying to send a test message to see how a cred notification would look .

I have several ongoing projects where I use types toolset. In each one, after upgrading to the latest version (v3.0) when I'm trying to send a test notification email for a cred form it throws me an error like in the screenshot:

AJAX Request failed!

Response Code: 500

Response Message:

#905306

I noticed that the problem doesn't appear if I downgrade the CRED module to
the last Release Candidate version 2.0-RC3

Can you help please?

#905375

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Cristian

I tested this locally and can confirm the issue.

I've raised it with the developers who are already investigating.

There is likely to be a minor update of Toolset Forms soon with a couple of fixes, which would include this.

I'm escalating this so I can keep you posted when there is any news.

#905389

Thank you very much
I'm waiting for a fix

Please let me know
Cristian

#906040

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I'm just setting the status of this back to escalated, and I'll keep you posted.

#906910

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Cristian

We have published an erratum for this issue that includes a patch if you want to try that and let me know if you still have any problems: https://toolset.com/errata/test-emails-for-notifications-on-post-forms-might-fail/