After upgrade error toolset_relationships' doesn't exist

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Tagged: Post-relationship, Setting up post relationship, Types plugin

This topic contains 7 replies, has 2 voices.

Last updated by Christian Cox 4 years, 5 months ago.

Assisted by: Christian Cox.

Author

Posts

June 3, 2020 at 1:25 pm #1649087

robertv-3

I upgraded the plugins in my website and get this error:
Oops! There's been a problem when upgrading Toolset data structures. Please make sure your current configuration allows WordPress to alter database tables.If the problem persists, please don't hesitate to contact our support with this technical information:

Table 'pwtrek.Tgbtoolset_relationships' doesn't exist

June 3, 2020 at 2:32 pm #1649175

Christian Cox

Hi, can you tell me what you see when you go to Toolset > Relationships? Has this site been migrated to the new relationships system yet?

June 3, 2020 at 2:41 pm #1649201

robertv-3

I see that there are no relations, and I see the same error.

Has this site been migrated to the new relationships system yet
I don't know, I just updated to the latest version

June 3, 2020 at 2:54 pm #1649273

Christian Cox

If the site has not been migrated to the new relationships system, you should see a message at Toolset > Relationships indicating that the system has not been migrated yet. If you see no such message, try creating a one-to-many relationship between any two post types to see if the system allows this relationship to be created. Please let me know the results.

June 3, 2020 at 3:40 pm #1649337

robertv-3

When I make a relationship I see this:
An error creating a relationship "Messages Team": No relationship was found with slug "message-team-member".

June 3, 2020 at 3:59 pm #1649355

Christian Cox

Okay, may I log in to your admin area and create a clone of your website? I may need our developers to take a closer look. Please provide login credentials in the private reply fields here.

June 4, 2020 at 11:33 am #1650435

robertv-3

I think the problem is not your plugin but on our server.
We first look in to this.

June 4, 2020 at 2:01 pm #1650561

Christian Cox

Okay that's fine, I will stand by for your update.

The topic ‘[Closed] After upgrade error toolset_relationships' doesn't exist’ is closed to new replies.