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[Resolved] After updating Toolset, Iam facing issue in backend. fields messed up.

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 6 replies, has 2 voices.

Last updated by davidC-59 2 years, 11 months ago.

Assisted by: Luo Yang.

Author
Posts
#2574775
issue.png
Correct.png

I am trying to: publish new post

Link to a page where the issue can be seen: This issue is with "report and presentation" custom post type in backend. In front end it is working fine.

I expected to see: Before update it looks like this (check "correct" screenshot).

Instead, I got: After update, it looks like this ( check "issue" screenshot).

#2574903

Hello,

I have tried it in a fresh WP installation + the latest version of Toolset plugins, it works fine.

See below test site:
Login URL: hidden link

Custom Field Group:
hidden link

See the result post:
hidden link

Is there any missing steps? Can you reproduce the same problem in above test site?

#2574997

It was working fine on my website. Issue arises after update. You need to check id its clashing with my theme? Iam using Jnews theme. If required I can provide you wp-login details of my website. I have also provided you logs. You need to check that.

#2576559

Why are you not replying?? Is this your support service?

#2576603

I assume you can not reproduce the same problem in above sandbox website, and the problem only exists in your website, so it is a compatibility issue, please provide a copy of your website, you can put the package files in your own google drive disk, share the link only, also point out the problem post URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#2577235
articles-fields-2.jpg
articles-fields.jpg

Thanks for the details, the problem is another plugin of your website: Smart Coupons For WooCommerce Coupons
It apply it's own CSS style to all input fields in admin side.

You can simply try these:
Deactivate that plugin "Smart Coupons For WooCommerce Coupons" and test again
It works fine in my Chrome browser, see my screenshot articles-fields.jpg

The problem CSS codes is in the plugin file:
hidden link

Line 220~233:

.form-item {
  float: left;
  width: 100%;
  margin: 10px 0px;
}

.form-element {
  padding-left: 200px;
}
.form-item >label {
  float: left;
  min-width: 150px;
  padding-right: 50px;
}

It works fine after remove them, see my screenshot screenshot articles-fields-2.jpg

You will need to check it with the plugin author of "Smart Coupons For WooCommerce Coupons", check if it possible deactivate their CSS codes.

#2577373

My issue is resolved now. Thank you!