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[Resolved] After update, Views that pull the featURED image are broken

This thread is resolved. Here is a description of the problem and solution.

Problem:

I updated types and views and the views I have that pull a featured image now have all the featured images broken. I noticed that because I was using custom dimensions that all the featured images were showing up as broken.

Solution:

It seems to be a compatibility issue with other plugins in your website.

You can display those views directly with WordPress default editor and test again

Relevant Documentation:

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Clifton 5 years, 8 months ago.

Assisted by: Luo Yang.

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#1260663

I updated types and views and the views I have that pull a featured image now have all the featured images broken. I noticed that because I was using custom dimensions that all the featured images were showing up as broken. I recreated the view and used one of the default image dimensions (150X150) and the images show now but those are no the dimension I wanted, I have left it that way because this is a live client site. I do have a page that shows the issue. You an see it here:

hidden link

Let me know if you have a fix? Thanks in advance for your help.

#1260801

Hello,

Thanks for the details, I can log into your website and see the problem in your website.
It seems to be a compatibility issue with other plugins in your website.

I have tried these:
1) Edit the problem page:
hidden link

2) Switch to WordPress default editor, add a view block into it: Featured Error

Test it in front-end, it works fine:
hidden link

If there is similar problem in your website with other views, I suggest you display those views directly with WordPress default editor and test again. This should be able to regenerate the image files again.

#1261507

Thank you, Luo, for looking into this for me,

You are right. It appears that once I load the view into the default WordPress editor and then revert it back to the builder the featured images all started loading correctly even at the custom setting. Thanks for figuring this out so quickly. Much appreciated!

#1261509

My issue is resolved now. Thank you!