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[Resolved] after update an entity all toolsets custom fields of type checkbox are unchecked

This thread is resolved. Here is a description of the problem and solution.

Problem:
after update an entity all toolsets custom fields of type checkbox are unchecked

Solution:
There was a issue with checkboxes field with the Toolset plugin version you are using but the official fix is already published with Types 3.0.2 and Views 2.6.2.

Relevant Documentation:

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by eladY 6 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#921305

Hi
when I'm updating an entity (member of the custom post type therapist),
I end up with all the custom check-boxes defined by toolset unchecked (deleted).
sometime it's ok after I duplicate the post and working on the new one replacing the old.

URL: hidden link
a related post: hidden link

screenshot of some effected fields: hidden link

*** please duplicate the post you are checking before any updates so we will have the duplicate post as a fast backup - the check-boxes will be deleted ***

#921544

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all - After checking debug information you shared with us, I found that you are using outdated Toolset plugins. We always recommend to run your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official released version. You can download latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

There was a issue with checkboxes field with the Toolset plugin version you are using but the official fix is already published with Types 3.0.2 and Views 2.6.2.

#923285

Hi

the update fix the problem

thank's