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[Resolved] after post save image field get empty

This thread is resolved. Here is a description of the problem and solution.

Problem:
The user is unable to update/add images after the last Toolset Types update.

Solution:
This is a known issue and will be fixed in the upcoming release. In the meantime, implement the patch in the following errata https://toolset.com/errata/fatal-error-in-image-optimisation-plugins-when-using-types-3-3-11/

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by vimalS 4 years, 6 months ago.

Assisted by: Jamal.

Author
Posts
#1669651

after post save image field get empty

#1669949

Hello and thank you for contacting the Toolset support.

Please check if the patch on this erratum fixes the issue for you https://toolset.com/errata/fatal-error-in-image-optimisation-plugins-when-using-types-3-3-11/

If it does not, can you provide a copy of your website and what form/URL to test with?
https://toolset.com/faq/provide-supporters-copy-site/

#1673201

My issue is resolved now. Thank you!