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[Closed] admin ajax calls very slow to show results

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Waqar 4 years, 7 months ago.

Assisted by: Waqar.

Author
Posts
#1670251
select2_slow_results_response_issue.png
calendar_issue.png

I am trying to:
I search in the field "Citizenship" but the dropdown with the filters delays more than 1s while typing. The same with the calendar select of some date. After the selection the date does not appears in the textbox right away, but after 1-2 seconds!

Link to a page where the issue can be seen:

hidden link

#1671885

Hi,

Thank you for contacting us and I'd be happy to assist.

I've checked the page that you've shared but it is not showing any content. Looks like you have be logged in to view the form?

Few general points that can slow down the AJAX calls are:

1. Script errors or warnings in the browser's console:

While I was checking the create a profile page, I noticed 3 script errors originating from script files added by Elementor and the Fast Velocity Minify plugins.
( screenshot: hidden link )

Please fix those errors and warnings and also make sure that there are no calls to "not found" items as that results in 404 errors.

2. Third-Party plugins:

Third-party security and activity logging plugins can also increase the AJAX calls response time as they can scan, monitor, record, and even block them, as set in the configuration.

To confirm this, you can test these AJAX controlled elements with all non-Toolset plugins disabled.

3. Server's response time:

Since each AJAX call involves communication with the server to retrieve the required information without refreshing the page, the server's response time is also an important factor in the overall time it takes for these AJAX calls to complete.

Lower server response time would mean that each AJAX call will complete more quickly.

I hope these points will help and please let me know if you need any further assistance around this.

regards,
Waqar

#1673209

Hi,

Thank you for sharing the admin access, but the admin and all the front-end pages (other than the homepage) are showing "File not found (404 error)" message.

If the website is in the middle of a transfer or some changes, please let me know once it is back online.

regards,
Waqar

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