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[Resolved] Adding custom fields?

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 3 voices.

Last updated by christopherG-5 2 years, 9 months ago.

Assisted by: Luo Yang.

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#2609377
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Hello and thanks– I am a very experienced web developer– but can't seem to find out how to properly add a custom field to a custom post type?

I have created a new post type: Videos.
I have created a new Field Group: Field Group for Videos.
I have created a new custom field: Video Embed, and added it to Field Group for Videos.

However, when I go to add a new Video, I don't see either my Field Group, or my Video Embed field, to add content to it?

Please see attached screencaps, and please advise and thanks!

#2609487

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Chris

It looks like you have set up everything correctly, but the custom fields meta box is missing from the post edit screen when editing a Video post. That's not right, and you are not doing anything wrong.

We have one edge-case issue involving the GiveWP plugin preventing the custom fields meta box being shown in certain circumstances, I don't see what plugins you have installed to know if that could be the case here.

(If you share your debug info we'll have an idea of your set-up: hidden link.)

So the first thing I would do is check if the problem persists when you disable non-Toolset plugins. If not then you should be able to determine the source of any conflict by a process of elimination.

Let us know how you get on.

#2609489

Hello,

Please check these in your website:
1) It might be a cache issue, if you are using other cache plugins, please try to clear cache of those plugins, and test again.
2) When you edit a video post, check if your custom field group "Field Group for Videos" is enabled in "Screen Options" setting:
hidden link

#2614235

My issue is resolved now. Thank you!