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Tell us what you are trying to do?
I have a WordPress page which presents cottages in a View.
I want to add a Map block underneath showing the geographical locations of the cottages in the View.
When I add the Map block and choose the appropriate settings, the map I want to see (with the markers too) flashes up for a second and then goes blank (white). When viewed on the front end, you just see a default map centred on West Africa.
I have followed the instructions and am using valid API keys. Other maps on this website display fine. And if I change this map to point to a single location, it's fine.
One other weird thing: When you click the 'Field' dropdown to select the custom field that contains the address ('Map Location'), there are actually two options, both called 'Map Location'. This seems odd?
This is a draft website under development and I'm happy to provide access so you can examine it yourself.
Hello. Thank you for contacting the Toolset support.
To me it seems you do not have registered the proper google map API key but to ensure that can you please send me admin access details and let me review that whats going wrong with your setup.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I checked but I do not see any other obvious reason. I see there is another google map block it seems it belongs to another plugin.
In order to minimize the cause of the issue and to ensure there ins no conflict between the third-party plugins or theme:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
-Do you see any difference?
I changed the theme over to the default 2022 WordPress theme and deactivated every plug-in but still had the same problem.
I noticed that an old page on the website which used the older Views method (pre-blocks) for adding a map was still working - see hidden link
So it seems like the old Views approach still works but the new Map block won't. This is disappointing but I would be prepared to use the older Views method if this is the only viable method which works. Is there any reason not to do this? Will this older method continue to be supported?
I've just added the old type view to the page and as you can see, this works OK. hidden link
So what do you think? Is this a viable way forward without any drawbacks? I don't mind using this approach provided it remains supported. When I go to Views, I can see there is a duplicate option for every view, so I can use this for the other regional pages.
If I use this older method, is there a way I can customise the map marker to match the orange marker type (with a house), which I've used on the Cottages single pages (e.g. hidden link)?
That is really strange. I do not see any other user reporting such issue. Maybe this is specific to your site.
if you are really ok then you can go ahead and use the classic views as well there is no harm using that and you can close this ticket.
But if you really want me to check what is the cause of the issue I will require duplicator copy of your site to check further whats going wrong with your setup.
To save time, as I'm pushed for time, I'm happy to use the old Views method for now. I could always investigate this another time when I have more time and then I would provide you with the duplicator files.
But if you see no issue in me using the old Views method, that's fine. I just don't want to suddenly be informed that support for this older approach will dropped.
The only snag is that I would like to use a different map marker, the same as I use on the Cottages single pages (e.g. hidden link)?
When you try to add the marker Using "Fields and Views" button, with marker popup you will see a tab "Marker icon" where you can select the different marker icon.
