[Resolved] Add New Item HTTP Error 500

[Author]

Posts

[laraC-2]

When I try and add a new item I get the error message HTTP Error 500
I have just downloaded the plugins today.
Our site is set as 'currently underconstruction'
Using Highend Theme.

[Christian Cox]

Hi, I'll be glad to help figure out what is going on here. As a test, can you try these troubleshooting steps first?
- Let's turn on server logs to get more information about the error. Go in your wp-config.php file and look for

define('WP_DEBUG', false);

Change it to:

define('WP_DEBUG', true);

Then add these lines, just after the WP_DEBUG line:

define('WP_DEBUG_LOG', dirname(__FILE__) . '/error_log.txt');
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
define('WP_DISABLE_FATAL_ERROR_HANDLER',true);

- Save the updated wp-config.php file on your server.
- Temporarily deactivate all plugins except Types (and Blocks or Views if you use one of those)
- Temporarily activate a default theme like Twenty Twenty One
- Ensure all your Toolset plugins, WordPress, and theme are up-to-date
- Try creating a new item again.
- If the problem is resolved, reactivate your theme and other plugins one by one, testing each time until the problem returns.
- When the problem occurs, a new file should be created on your server called error_log.txt, containing information about the 500 error.
- Download the error log text file and open it in any text editing software. Copy the contents of that file and paste them in your next reply.
- After that, you can delete the error log file from the server and revert the changes you made in wp-config.php
- If you'd prefer to give me FTP access I can make these changes for you and run the tests myself.

[laraC-2]

My issue is resolved now. Thank you!